I’ve been a long term customer of TSOhost for many years. They were once of the best internet providers in the UK for both service and support.
However over the last 12 months I have witnessed first hand how shambolic their custo

mer support has become. If you ring customer support, they will always tell you to open a ticket.
They state that they have 24hr e-mail support yet I have never ever had an urgent support ticket answered until after 9am the following day. I no longer believe that they have a 24hr customer support service despite TSO insisting that they do.Without going into detail, I would recommend that if you are looking for a good reliable internet service with good support, then look elsewhere or you too may be writing a review just like this and your websites will still be down a month after you opened your first ticket

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